Mobile Services & eCommerce Consulting

Case Studies

Case Study Number 1

 Client Problem

Our client, a Major Wireless Carrier, desired to decommission its WiMax network and had approximately 100,000 WiMax routers and Mi-Fi devices that it desired to dispose of while recovering maximum residual value.

Solution

Researched, evaluated and assessed the Client’s WiMax decommissioning schedule and market for the WiMax router and Mi-Fis to establish a residual value model for the devices during the decommissioning timeframe. Facilitated the purchase of all of the available WiMax routers and Mi-Fis to allow the Client to realize its principal objective and received the devices into two warehousing facilities in the Baltimore metropolitan area.  Strategically marketed and sold the WiMax and Mi-Fi routers to targeted customers with specific identified needs and liquidated the remaining inventory in a controlled bidding process.

Result

Returned value to the Client for their remaining inventory of WiMax devices allowing the Client to decommission its network in a timely fashion and recognized a 37% profit margin on inventory through strategic sales.

 

Case Study Number 2

 Client Problem

Our clients, two of the largest national Consumer Electronics Retailers, only carried a limited range of Smartphone device SKUs in their retail locations and often did not have the device a customer was seeking in stock. As a result, motivated customers left the store without purchasing and activating a mobile device.

Solution

Designed a patented Virtual Inventory Program whereby the Client’s store associates could access their online store inventory and place an order for the mobile device sought by the in-store customer.  The devices available through the Virtual Inventory Program were warehoused in the same facility utilized to fulfill the Clients’ eCommerce orders.  Orders placed through the Virtual Inventory Program were picked, packed, activated with the desired carrier and shipped directly to the customer’s home or the retail store location for pick up based on the customer’s instructions generally on the same day the order was placed.  The Virtual Inventory Program expanded the available inventory the Client was able to offer to its retail customers without impacting the Client’s in-store inventory management systems.

Result

The Virtual Inventory Program effectively extended the mobile device SKUs available in the Clients’ retail locations with limited system, staffing and inventory/space impacts in the Clients’ retail locations. This resulted in an efficient means of increasing in-store customer conversion.