We have served as Product Managers, Program Managers and Business Analysts for customer journey flows for Learn, Buy and Get transactions. We have enabled sales in contact centers, stores and digital self-service applications.

We have developed Agent and self-service journey flows for Use, Pay and Support transactions with User Interface Designs, Agile Business Requirements in JIRA, Business Rules and Logic.

We have implemented multiple MVNE platforms as well as carrier-grade billers, like Amdocs. We have integrated a wide range of risk management and financial tools.

We have designed network to retail plan mapping for hybrid CBRS / 5G / WiFi and served as Architects, Capacity Managers and Release Managers for network back-office platforms.

We served as Technical Product Managers and Architects for multi-year programs to integrate CBRS, WiFi and MNO 4G/5G provisioning, billing & data policy controls.

We have advanced level knowledge of MNO systems and reseller APIs. We have served as Architects, SMEs, Program Managers and Product Managers for hundreds of network API and product upgrade projects.